Since commencement of the engagement, the Digital Solutions function has progressed from establishing foundational digital systems to implementing operational tools, staff capability, customer-management systems, marketing support, and digital lead-generation initiatives. The work represents a continuous evolution rather than disconnected tasks.
This review organizes the consultancy agreement and submitted progress reports into a management-ready account of work delivered, ongoing initiatives, evidence still needed, and priorities for the next phase.
The six contractual responsibilities combine hands-on website and CRM operations with weekly/monthly reporting on lead volumes, conversions, sales trends, and campaign metrics.
| CONTRACT RESPONSIBILITY | WORK DELIVERED | CURRENT POSITION |
|---|
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